What is 'no win no fee'?
This term is often used to indicate that there is no fee to pay whether you lose or win your claim. We take payment from the other side if your case is successful. You receive all of the compensation that is owed to you and, if your claim is unsuccessful, we will not charge you anything.
How much compensation can I expect to receive?
The amount of compensation you will receive depends on the extent of your injury or illness and how this affects your ability to live a normal life. We will give you an indication based upon our experience before you decide whether to pursue a claim. Guide figures can be found by visiting our personal injury awards page.
What is the difference between you and a claims management company?
We are regulated by the Solicitors Regulation Authority, and any barristers that we instruct on your behalf are regulated by the Bar Standards Board. Claims management companies are regulated by the Claims Management Regulation Monitoring and Compliance Unit, and usually act as middlemen, not actually handling claims themselves.
Why are your accreditations important to me?
Not all personal injury lawyers are APIL &/or SRA accredited. Our accreditations mean that the applicable solicitor has achieved an officially recognised standard of expertise and competence meaning that their skills, knowledge and experience have been rigorously and independently assessed.
What does your membership of Accident Line mean to me?
Accident Line is the only personal injury insurance scheme endorsed by The Law Society. There is no middleman. You will deal directly with an experienced solicitor.
If you do win your case, an Accident Line solicitor will achieve maximum compensation for you.
Am I entitled to make a claim?
If you have suffered an injury due to someone else's negligence, it is likely that you will be entitled to make a personal injury claim. When you contact us, we will assess very quickly whether or not you have a valid claim.
How long have I got to make a claim?
There are strict time limits which apply to personal injury claims. In most cases, if you are 18 or over and have sustained an injury, then you have 3 years from the date of your accident in which to formally commence legal proceedings.
However, time limits can differ and sometimes the time allowed can be shorter than 3 years. We recommend that you seek legal advice as soon as possible with respect to your own situation.
The rules for Industrial Disease and Occupational Illness claims are different and more complicated. Therefore, please do not delay in contacting us for further guidance.
What if my injury happened over 3 years ago?
If you suffered an accident, illness or disease which happened more than three years ago, the chances of you being able to make a claim will be considerably reduced. Please feel free to contact us to discuss your own circumstances.
What if the person is under 18?
The rules in relation to those where the injured victim is under the age of 18 are different and are more complicated. Therefore, please do not delay in contacting us for further advice.
Will any award affect my right to benefits?
You may, like many personal injury claimants, be in receipt of welfare benefits. We have many years’ experience advising on the of establishing personal injury trusts.
A Personal Injury Trust is set up out of damages paid as a consequence of a personal injury ensuring that the value of the trust is ignored for the assessment of eligibility to most means tested benefits and/or local authority support.
Will I have to pay to make a claim?
No, not a penny. We offer quality legal advice without the fees, which means that we only take payment from the other side if your case is successful. You receive all of the compensation that is owed to you and, if your claim is unsuccessful, we will not charge you anything.
Will I have to go to court?
If you decide to instruct us to handle your case, we will make every effort to resolve your case as quickly as possible and to recover the maximum amount of compensation for you without going to court. However, as the particulars and complexity of each case varies, a court case is sometimes unavoidable.
What can I claim for?
Any compensation is intended to place the injured victim in a position as close to that as if the accident, injury or illness had never happened. We will seek to recover compensation for both your injury and all consequential losses including, for example, loss of earnings.
What should I do now?
If you think that you may have a valid claim then please telephone one of our personal injury specialist lawyers on 0800 917 3107 or click here to complete our Accident Instruction Form.






